Privacy Policy

Last updated: 2026.8.12

Chinasunmart Technology Co., Ltd. (“Chinasunmart,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chinasunmart.com (the “Website”), and outlines your rights regarding that information.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Company name: Chinasunmart Technology Co., Ltd.

Registered address: No. 6 Fenghuang Road, Jiangyin City, Jiangsu Province, China

Contact email: info@chinasunmart.com

Website: chinasunmart.com

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

2. Information We Collect

We only collect information that is necessary to respond to your inquiries, provide our services, and improve your experience on our Website. This includes:

2.1 Information You Provide to Us

• Contact / Inquiry Form: When you submit an inquiry through our contact form, we collect your name, email address, phone number, company name, and message content.
• Newsletter Subscription: If you subscribe to our newsletter, we collect your email address (and, where applicable, your name) to send you product updates, company news, and promotional information.

2.2 Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies and similar technologies, including:

• Your IP address and approximate geographic location
• Browser type and version, device type, and operating system
• Pages visited, time spent on the Website, and referring website
• Interaction with embedded content such as maps or live chat widgets

For details on the specific cookies and tracking technologies we use and how to manage your preferences, please see our [Cookie Policy].

2.3 Information from Third-Party Tools

Our Website may use the following third-party tools, which may collect limited technical information as part of their normal operation:

• WhatsApp Business — used as our live chat / customer service channel to communicate with visitors in real time
• Google Maps — embedded on our Contact page to help visitors locate us
• Social media and advertising pixels (e.g., Facebook Pixel, LinkedIn Insight Tag) — used to measure the effectiveness of our advertising campaigns
• Advertising platforms (e.g., Google Ads, Facebook/Meta Ads, LinkedIn Ads) — used to deliver relevant advertising and measure campaign performance

These third-party providers operate under their own privacy policies, and we encourage you to review them for more information on how they process data.

Note: We do not currently use Google Analytics or a CRM system on this Website. If this changes in the future, this Privacy Policy will be updated accordingly.

 

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to and follow up on your product inquiries and quote requests
• To send you product information, quotations, and business communications
• To send newsletters and marketing updates, where you have subscribed
• To analyze website traffic and user behavior for market research and to improve our products, services, and Website performance
• To maintain the security and proper functioning of our Website

We do not use your personal information for any purpose incompatible with those listed above without informing you first.

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Your information may only be accessed by:

• Authorized employees of Chinasunmart who need it to respond to your inquiry or process your request
• Service providers strictly necessary to operate our Website (such as web hosting, live chat, and analytics/advertising tools listed in Section 2.3), who process data only on our instructions and are bound by confidentiality obligations

We may also disclose your information if required to do so by law, or to protect the rights, property, or safety of Chinasunmart, our customers, or others.

5. International Data Transfers

As we serve customers in Europe, North America, the Middle East, Southeast Asia, South America, and other regions, your personal information may be transferred to, stored, and processed in China or other countries where we or our service providers operate. Where required by applicable law (such as the GDPR), we take appropriate steps to ensure your information receives an adequate level of protection wherever it is processed.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including:

• Inquiry and quote-related information: retained for as long as needed to respond to and follow up on your inquiry, and for a reasonable period afterward to support ongoing business communication, unless you request earlier deletion.
• Newsletter subscriber information: retained until you unsubscribe or request removal.

When personal information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it, unless we are required to retain it for a longer period to comply with a legal obligation.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information (“right to be forgotten”)
• Object to or restrict certain processing of your information
• Withdraw consent at any time, where processing is based on consent (e.g., newsletter subscription or non-essential cookies)
• Data portability, where applicable

To exercise any of these rights, please contact us at info@chinasunmart.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

If you are located in the European Economic Area (EEA) or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information is collected and the right to opt out of the sale or sharing of personal information. As stated above, we do not sell or share your personal information with third parties for their marketing purposes.

8. Cookies

Our Website uses cookies and similar technologies to operate correctly and to improve your browsing experience. For full details on the types of cookies we use, their purposes, and how to manage your preferences, please refer to our [Cookie Policy].

9. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Website is intended for business use and is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Chinasunmart Technology Co., Ltd.

Address:No. 6 Fenghuang Road, Jiangyin City, Jiangsu Province, China

Email: info@chinasunmart.com

Website: chinasunmart.com